top of page
Frequently Asked Question （FAQ）
Frequently asked questions
HDMI is a standard name of video/sound transfer.
If there is HDMI port on the TV, LCD monitor, projector or PC, HDMI cable can be connected to it.
Output devices that are connected to the EmerSim with HDMI cable, may display "monitor" screen. If output device also has audio output, "monitor" sounds will be played.
Below is HDMI port example.
https://static.wixstatic.com/media/undefined
We sometimes provide update version for purchased user free for small versionup.
Major version up might be need optional fee.
Update is able to do with your Windows PC that connect with EmerSim via Wi-Fi.
Now, no updates available (16th Oct 2019). When upate version is available, it will release in "Download" page in this sight.
During training or course, please turn off or postpone screen saver / screen lock on the PC / tablet.
Removing password from screen lock is also an option.
The training course might be affected as PC or tablet device screen turns off or password input for the device is prompted.
Be careful not to push the power button of the device, causing it to switch to screen save or screen lock.
The connected screen type of TV or LCD monitor, resolution or refresh rate settings might not be suitable.
On [Controller] screen, proceed to [Settings] from start-up page and then to [Screen Output(HDMI)Settings] and set output settings appropriately.
(On smartphones or other narrow screen devices, [Settings] function is not available. Please connect PC or tablet with wider screen to use it.)
The information that needed for settings - (1) TV / LCD monitor resolution, (2) refresh rate, (3) aspect ratio). Please refer to your LCD monitor or TV manual for the specifications.
If required information cannot be found, refer to below.
---
(1) Resolution will be displayed in pixel count (i.e. 1920x1080). Other expressions like [Full HD] might be displayed. Full HD = 1080p(1920x1080), HD = 720p, WQHD (2K) = 1440p, 4K = 2160p.The "p" after the numbers meansp = progressive scan = non-interlace scanningi = interlace scan = jump scanIf above mentioned on the TV or LCD monitor, please use it.Many recent devices uses [p]. Some older models might use [i].
(2) Most LCD TV use 60Hz refresh rate.
Some smoother refreshing TV might have 100Hz, 120Hz, 200Hz, etc.
If there any mention of [Hz] on the TV, please use it.
Older models or smaller screens might be 24Hz, 30Hz, 50Hz, etc.
(3) Most recent panels are 16:9. Older, not wide screen models mostly 4:3.
[EmerSim] supports these 2 types.
On [Controller] screen, please switch each vital item display to ON.
Each vital item has "monitor" icon meaning display. By clicking on it, it will toggle vital item display ON/OFF on the [Monitor].
Initially, vital items are not displayed. Please toggle vital items display ON/OFF depending on the training progress.
Is Wi-Fi signal strong enough?
If there longer distance, wall in between, etc... radio wave might get weaker and not connect. Please move [EmerSim] closer to connecting device and make sure there no wall in between devices.
Also, have you finished Wi-Fi settings? Please check to your device Wi-Fi settings and connect to [EmerSim] SSID.
Please refer to [EmerSim - Quick Start Guide] - [◼ 3-2. Preparing your PC, smartphone].
No problem.
After selecting appropriate [SSID], password input and accessing to the IP address in the browser, each device will connect accordingly.
There won't be connection to other devices.
When using multiple devices in multiple booth, please arrange [SSID], [Password] and [IP address] to each booth and let instructors know about it.
In [Settings] in start-up screen, proceed to [Wireless(Wifi)Settings], there it is possible to change Wi-Fi channel.
If specific Wi-Fi channel is considered crowded, please change to different channel accordingly.
(On smartphones or other narrow screen devices, [Settings] function is not available. Please connect PC or tablet with wider screen to use it.)
Please make sure the power plug is properly connected to the [EmerSim].
Also make sure the red LED lamp is lightened on the [EmerSim].
If red LED lamp is OFF, reconnect power cable to the [EmerSim].
Also make sure [EmerSim] is not overheated. When device is overheated it might stop functioning. Please don't set [EmerSim] near heat generating sources or direct sun. If device is overheated, please remove power cable from the device, let it cool down and connect power cable again.
Once red LED lamp is lightened and [EmerSim] device is not under the heat, it should operate normally. Please recheck [Controller] or [Monitor] Wi-Fi settings. Also refer to [Wi-Fi is not connecting] FAQ.
bottom of page